Monitor America, LLC:  Your 21st Century Monitoring Facility

Monitor America is one of the most advanced central stations in the United States.  This CSAA Five-Diamond rated and UL certified central station is committed to one mission-  reliable monitoring of our customers and and timely notification of authorities if required.

So what makes us different from other central stations?  Video.  Monitor America has seen the future of residential, commercial and enterprise level monitoring and has planned accordingly- our entire facility is dedicated to video services.  Our MAS platform has SureView video monitoring software that allows us to provide a wide range of video services: video verification of alarms, video guard touring, video concierge services, video escort services, even video audits of your business to insure employee compliance with OSHA requirements and other types of business-related protocols.  We even offer integrated access control services, that together with video, can be either hosted or managed by us.  In short, Monitor America can provide monitoring services for the most basic residential home to enterprise level, multi-location businesses.  We even can monitor and dispatch armed guards in certain geographic locations such as New York City.

Among our many facility highlights  is a 40′ x 11′ array of video monitors upon which we can review any video signal received by our central station.  In addition, all of our operators are CSAA Level One and Level Two certified.  In short, you have the assurance that your monitoring signals are received in a state-of-the-art facility manned by highly-trained personnel– a combination that can give peace-of-mind.

MONITOR AMERICA, LLC — ACHIEVES CSAA FIVE DIAMOND CERTIFICATION

CSAA FiveDiamondMoonachie, New Jersey, August 29, 2013: Monitor America, LLC., has received Central Station Alarm Association (CSAA) Five Diamond certification the company announced today.

CSAA FiveDiamond“CSAA is a blue-ribbon organization in our industry that sets a very high bar for employee training and central monitoring standards,” said Jay Stuck, VP Operations and CMO for Monitor America. “Every Monitor America operator has successfully completed both CSAA Level One and Level Two training. Achieving this certification helps cement Monitor America as a central station dedicated to the highest level of excellence for alarm monitoring and dispatch protocols.” Read more.


MONITOR AMERICA, LLC — ACHIEVES UL LISTING

Monitor America Monitoring Wall

Monitor America now UL Listed

UL Listed

Moonachie, New Jersey, July 26, 2013: Monitor America, LLC., has received UL certification for meeting all requirements pertaining to UL Standard for Safety for Central Station Alarm Services listing.

“Becoming UL listed is a milestone for Monitor America and its goal of being the most advanced central station for alarm services in the nation,” said Jay Stuck, spokesperson for Monitor America. “Security directors, together with dealers and integrators who are looking for video, intrusion and fire monitoring, now have the assurance of high-quality life-safety and technology that a UL listing means at Monitor America. It’s an honor to receive this listing from UL, the most trusted third-party certification agency for over 100 years. The UL listing means Monitor America has the trained personnel, equipment and integrity to provide a world-class service our customers.” Read more.